Last updated: April 19, 2026
Welcome to Bala Bazaar ("we", "us", "our"). We respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, and share your personal information when you use our website and application.
We collect the following information: • Account information: Phone number, name, profile picture, and bio. • Listing information: Photos, titles, descriptions, prices, and locations you provide when posting a listing. • Verification data: ID photos and selfies submitted for account verification. • Usage data: IP address, browser type, pages visited, and timestamps. • Messages: Conversations between buyers and sellers on our platform.
We use your information to: • Provide and maintain our services. • Verify your identity and secure your account. • Facilitate transactions and communication between buyers and sellers. • Send service-related notifications (OTP codes, account updates). • Improve our platform and user experience. • Prevent fraud and ensure compliance with our Terms of Service.
We do not sell your personal information. We may share it with: • Other users: Your public name, profile picture, and listing details are visible to buyers. • Service providers: OTP service (OTPIQ), hosting provider, and image processing services. • Legal obligations: When required by law or to protect our rights.
Your data is stored on secure servers. We use encryption (SSL/TLS) to protect data in transit. Passwords and OTP codes are stored in hashed form. We retain your data as long as your account is active or as needed to provide our services.
You have the right to: • Access, update, and delete your personal data. • Delete your account by contacting us. • Opt out of marketing communications.
For any questions about this Privacy Policy, please contact us at: support@balabazaar.iq
